Blue tooth Conflict between iOS AirPlay hearing aid and Apple TV

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Level 1

5 points

Blue tooth Conflict between iOS AirPlay hearing aid and Apple TV

I Have a Costco hearing aid and apple tv paired on Bluetooth but after using AirPlay > Apple TV AirPlay reverts to AirPlay > hearing aid breaking connection with AirPlay > Apple Tv (mirroring on or off makes no difference). using latest ios 9 on iPad Pro. If i am persistent I can get it to work for awhile before AirPlay switches back to hearing aid. If I move the BT hearing aid out of BT range then airplay > Apple TV works advertised. Bringing my hearing aid back in BT range and the AirPlay conflict resumes. Any others having this BT conflict? ty

Message was edited by: Garyrporter

iPad Pro 12.9-inch Wi-Fi, tvOS 9.2.1, null

Posted on Jul 10, 2016 9:17 AM

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Answer 1

Jan 9, 2017 2:12 PM in response to Garyrporter

It seems to me that ios needs to add control for the user by a) saved device priority b) connect on 'in range' event or not.

Fail 1. car 1 is parked outside my house, its BT unit active (connected to cigarette plug). When I am in the house I use iPhone to Apple TV airplay to listen to music in the living room. As I move around in the house, the car Bluetooth device takes over the airplay randomly and I have to set it back to Apple TV.

Fail 2. I drive car 1, wife drives car 2 behind me. My phone is registered with both BT devices in car 1 and 2, and currently streaming audio on car 1's BT. Every time we stop at a red light, car 2 gets nearer, gets in range and takes over audio stream.

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Answer 2

Jul 10, 2016 10:26 AM in response to Garyrporter

Just to clarify a little, AirPlay is a means of sharing audio or video over WiFi from your mobile device. It has nothing to do with Bluetooth.

Your problem is that you have paired your Bluetooth hearing aid with two devices, the ATV and your mobile device. When the they are both in range, the Bluetooth devices are not sure what they are supposed to do. I think you would have better luck turning off Bluetooth on the mobile device while using it to AirPlay to Apple TV. When Bluetooth is enabled on the mobile device and connected to the hearing aid, it's like connecting headphones, and that may cancel AirPlay.

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Answer 3

Jul 10, 2016 10:58 AM in response to Diana.McCall

OK. I've done some research and learned that your hearing aid is apparently presented in the AirPlay menu. But I still believe your problem is caused by Bluetooth being enabled on your iOS device while you want to connect the hearing aid to ATV.

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Answer 4

Garyrporter Author

Level 1

5 points

Jul 23, 2016 3:17 PM in response to Diana.McCall

Diana thanks for the reply, your idea is a good one, but for me it is a limited but may be the only workaround

I Have sudden hearing loss in one ear. Without BT i am limited to the single preset volume level programmed into the HA by the costco tech. This is because the button on my HA only allows manual selection of program levels by clicking on it and not volume levels.

if I want more than one volume level I must use BT paired to my iPad and the ios app or the much better free costco iOS app called Choice to set any volume levels on the fly by a slider (which is great! ). The apps give better control over program settings too. I knew this when I bought my HA because I always have my pad. All has worked perfectly except for this Apple Tv issue

apple TV is also BT paired to my iPad and both Apple TV and my BT paired HA appear on the AirPlay menu. Selecting Apple TV on AirPlay works until the HA BT signal is stronger then AirPlay is conflicted and uses the strongest HA signal not the AirPLay TV BT signal. The result loss of my AirPlay program which is awful if you're trying,to watch a live event.

your idea to turn off BT on my iPad is great but in my case leaves my HA volume level at its last level. This is normally not a good volume level when for example watching Netflix on AirPlay. finding a satisfactory volume level for me and my non hearing impaired parrner requires twiddling volume levels

.

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Answer 5

Jul 23, 2016 3:56 PM in response to Garyrporter

I'm still confused with what you're saying. You say Apple TV is BT paired with iPad. I believe that is not possible, since they are both BT masters. Apple TV appears in the iPad AirPlay menu because it connects over WiFi to send an audio or video stream to ATV. But the rest of what you say makes sense. iPad can only select one target for its AirPlay output. So of it switches to your HA, it must drop ATV. Are you trying to AirPlay audio or a video program?

Since you rely on the iPad to control your HA, that makes it less useful for other audio/video functions. You might consider another device for one of these uses. That could be an older (cheaper) model iPad, or even a device from another manufacturer for the HA control, if suitable apps are available. Up to you how to partition the work between these devices. Only the HA unit will be on BT, while the AirPlay to ATV will be on WiFi. Of course, this will require you to listen to audio from the TV speakers, instead of direct from the video stream. Not sure if that's workable. And, if you're going to listen to the TV speakers, you could just use an ATV function to access the video, instead of AirPlaying from your iPad. Does this make any sense?

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